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The MetalDesk Platform Quickguide below will step you though everything you need to know to start trading today.
In addition to the below FAQ’s there is more resources under the ‘PDF Downloads’ & ‘Video Tutorials’ tabs below.
Bullion Capital offers withdrawal from its any of its vault location to the CBD of the Vault location. For example, is the metal is stored in Brisbane, we can have it transported to any location within Brisbane CBD.
We currently don’t support shipping clients Bullion to Domestic address around Australia
Clients can withdrawal the metal have it delivered to their choosing of Courier service who can support them shipping the bullion to their desired address.
Bullion Capital offers withdrawal from its any of its vault location to the CBD of the Vault location. For example, is the metal is stored in Zurich, we can have it transported to any location within Zurich CBD.
We currently don’t support shipping clients Bullion Internationally to client’s home addresses
Clients can withdrawal the metal have it delivered to a there choosing of Courier service who can support them shipping the bullion internationally to their desired address.
Withdrawal requests can be submitted on the MetalDesk trading platform under the ‘Transfer’ section and are processed within two working days. The bullion can be delivered to the CBD of the trading hub the metal was purchased in (client pays delivery charges) or the client can pick up from the vault.
If you choose to withdraw bullion form the Bullion Capital storage network, you will not be able to sell the bullion through Bullion Capital’s MetalDesk platform. If you wish to sell, you will need to sell your holdings through some other, off market method like your local Bullion Dealer or Bank.
All bullion sold in the MetalDesk ecosystem is off the highest international quality and brands ensuring you will be able to find liquidity to sell wherever you are in the world.
No, all trading participants operating through Bullion Capital need to comply with the terms and conditions set out in their respective account agreement, and also with the Bullion Capital Quality Assurance Framework (QAF). The QAF identifies the requirements for bullion coming into the Bullion Capital Storage Network. Only Market Makers, Liquidity Providers, Prime Brokers and White Label Partners are able to deposit bullion. The bullion being deposited must be either:
The withdrawal fee can be paid with by using the funds in your MetalDesk trading account, or by transferring funds to Bullion Capital with a wire transfer. You bullion will be withdrawn from the Bullion Capital storage network once your withdrawal request invoice has been settled.
Bullion Capital charges a $70 USD management fee and passes on the associated vault handling, freight and logistics charges.
Please note, delivery can only be made via a vault pickup or delivery by armoured truck to the CBD of your chosen trading hub*.
Breakdown of Bullion Withdrawal Costs
Estimated Bullion Withdrawal Total Costs
*Silver withdrawals from our Zurich vault into Switzerland will incur GST on value of the metal at the prevailing tax rate
**Based on withdrawals up to $200,000 USD of Gold or $100,000 USD Silver. Orders above these limits will be quoted bespoke.
